Best Practices

Patricia Saputo, CEO of her family's office and co-founder of the advisory firm Crysalia, emphasizes treating the family as a valuable asset by fostering continuous learning and development. Through structured, engaging family education programs, she promotes financial literacy, skill-building, philanthropy, and understanding of family roles to ensure long-term cohesion and growth across generations.

A new report from Morgan Stanley, The Future-Ready Family Office: Evolving With Purpose, offers best practices for family offices in six areas: governance, staffing, investments, financial education, cybersecurity and technology.

Can — or should — a family office control the social media activity of its family members and/or employees? We got insight into how three family offices seek to educate their staffs and families on social media best practices, and how three consultants to family offices advise their clients on social media policies.

Scott Saslow, author of Building a Sustainable Family Office: An Insider’s Guide to What Works and What Doesn’t, outlines the five characteristics that high-functioning organizations tend to share.

In-person meetings, written quarterly reports, text messages — a family may have as many preferred means of communication as it has family members. Six family office experts offer tips on successful family communication.